National Center of Continuing Education Survey


	Home of home study since 1977 Continuing Education Survey The National Center of Continuing Education sincerely appreciates your participation in this survey of nursing continuing education. Your candid responses will greatly assist us in providing low-cost, quality education courses. Your responses will be kept completely anonymous. Thanks for helping!

1.	I am a: RN Graduate Nurse LPN/LVN CNA Nurse Practitioner (ARNP) Student Nurse Other:
2.	When do you complete your continuing education courses? All at once Throughout the renewal period The first 3 months after renewal The first 6 months after renewal The first 6 months before renewal The first 3 months before renewal Other:
3.	What is your age category?
	20-29	40-49	60 and over
	30-39	50-59
4.	Which course length(s) do you prefer?
	2 hr.	10 hr.	24 hr.
	4 hr.	12 hr.	30 hr.
	6 hr.	15 hr.	Greater than 30 hr.
	8 hr.	20 hr.
5.	Which features of continuing education are most important to you? (Enter 1 for the most important, 2 for next important, etc.)
	Courses on Sale 100% Money-back guarantee - All courses may be returned for refund within 30 days in resalable/unused condition Discount offer Prompt return of orders and certificates to you Toll-free 800 number An explanation from us of the correct answers on the post test Fax machine for order and/or tests Open-book tests Nothing additional to buy Web site for ordering or online tests Other:
6.	Have you taken any CE courses from other another provider during the past renewal period? Yes No
7.	If you answered yes above, where did you get your other continuing education?
	Other Home Study provider Seminar(s) by providers In-service workshops Professional journals On the Internet
8.	Mark the top factors that influenced your decision to order CE courses from any provider. Select by order of preference, i.e. 1 as most important, 2 next important, etc. Cost Course length Quality ANCC approved Ordered from the company before Recommended by a friend Relevant topic Convenience of ordering State Board approved Catalog design Discount offer CE provided by employer Could take course(s) on the Internet Other:
9.	Is our Web site easy to navigate? Yes No Easy to take an online course? Yes No If you selected No above, please summarize:
10.	If you have taken an online course from another CE provider, did you like or dislike their site? Please summarize and list their web address(es). This will be held in strict confidence. (Your information will help us make online courses a positive experience.)
11.	Would a Senior Citizen Discount compel you to buy our courses instead of a competitor who did not offer a Senior Citizen Discount? Yes No
12.	We provide a prepaid business reply envelope. Would you choose not to order if the envelope required you to place your own stamp on it? Yes No
13.	Would a "study with a buddy" feature at a lower price compel you to order courses from National Center? Yes No
14.	Would you order courses from the National Center of Continuing Education again in the future? Yes No
15.	Indicate any of the following subjects that would be of interest to you as continuing education courses: Adverse Drug Reactions Alternative Medical Treatment Auto Immune Diseases Cardiovascular Critical Care Dermatology EENT Homeopathy Family Practice Geriatrics Gynecology Neonatology Nutrition Nutrition and Getting Older Obstetrics Oncology Orthopedics Pediatrics Psychiatric Care Pulmonary Disease & Therapy Radiology Rheumatology Sleep Disorders Sports Medicine Stroke Treatment & Rehabilitation Weight Control & Eating Disorders Women's Health Care Issues Other Topics:
16.	Would you use a course Reorder Form if it was enclosed with your Certificate? Yes No
17.	Did you know the National Center guarantees to mail your course, post test and certificates by First Class mail the next business day after receipt? Yes No
18.	Did you know the National Center has a 100% money-back guarantee - all courses may be returned for refund within 30 days in resalable/unused condition? Yes No
19.	Did you know you can order your courses at any time of the day or night from National Center? Yes No
20.	If you telephoned the National Center, was our staff friendly and helpful? Yes No
22.	Is there anything else you would like to tell us concerning the National Center of Continuing Education?

	Thank you for taking the time to complete this survey. Your responses are especially valuable in helping the National Center provide quality, low cost CE courses.

COPYRIGHT © National Center of Continuing Education, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any mechanical or electronic means, photocopying, recording or otherwise, without prior written permission of copyright holder. "Convenience and a Choice..." is a service mark (SM) of the National Center of Continuing Education, Inc.